Help Center
Answers for passengers, drivers, and transport operators.
How long does onboarding take?
Most companies are operational within 1–3 days — profile setup, first route, first driver, first trip.
Do I need technical staff?
No. The operator panel is web-based and designed for dispatchers and managers.
Can I migrate from paper tickets?
Yes. Start with one route, run it digitally for a week, then expand.
How many routes can I manage?
No limit. Each route has its own stops, pricing, and schedule. Reporting consolidates across all routes.
Can I see all my vehicles on one map?
Yes. The live fleet map shows every active vehicle across all routes simultaneously.
Can I assign the same driver to multiple trips per day?
Yes. Assign drivers to as many trips as their schedule allows.
How does AI count passengers?
The driver app takes periodic interior photos during the trip. AI analyzes each photo and counts visible passengers.
What happens when there is a discrepancy?
The system flags the trip. You review captures in trip playback and follow up with the driver.
How is online payment settled?
Online payments are processed through the payment gateway and settled to your company account on a defined schedule.
What does the platform cost?
Platform subscription (monthly), plus optional add-ons such as AI audit and automated reports. Online booking commission is a percentage of processed payments.
Can I leave the platform?
Yes. Your data is exportable. Passengers with active bookings are notified.
Is my company data isolated from competitors?
Yes. The platform is multi-tenant — your routes, orders, drivers, and reports are visible only to your company operators and platform admins.